Flow · SaaS & Software

SaaS & Software — Effort Score

Measure how easy the experience felt, and what could make it smoother.

A complete multi-step WhatsApp survey

This flow shows the full survey a saas & software customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for SaaS & Software

All flows

9:41

Flowbase

Business · WhatsApp

Today

Quick question about how that just went.

Quick question

How easy was it to get this done, {{first_name}}?

One tap tells us how it went.

★★★

Thanks! One more thing —

Quick question

What made it easier or harder?

Pick the one that fits best.

Too many stepsHard to reach someone

Clear instructions

Perfect, last one:

Quick question

Anything you'd like to add?

Type a quick note below.

All good, appreciate you asking!

Thanks — this helps us cut the friction next time.

WhatsApp message

A complete multi-step WhatsApp survey

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