Skip to main content
WA-Surveys
Flow · Airlines

How was your flight, {{first_name}}?

A complete Airlines survey, post-flight, crew & disruption surveys.

A complete multi-step WhatsApp survey

This flow shows the full survey a airlines customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Airlines
All flows
9:41
Skyline Air
Business · WhatsApp
Today
Hi {{first_name}} 👋 it's Skyline Air. Got 30 seconds to share some quick feedback?
Your flight
How was your flight, {{first_name}}?

Welcome to your destination! One tap tells us how the flight and crew were today.

Add a commentTalk to us
Great flight
So glad ✈️ How likely are you to fly with us again?
Recommend scale
Score us 1 to 5

1 means not at all likely, 5 means extremely likely.

I'd say 4
Done ✈️ A 9, thank you {{first_name}}. We can't wait to have you back on board.
WhatsApp message