Beautiful results, glowing reviews
Send luxe, one-tap surveys over WhatsApp after treatments, so clients rate results and experience from their inbox and your best outcomes become the reviews that book the next clients.
In-inbox surveys beat the post-treatment emails clients ignore.
Result-satisfaction surveys show which treatments delight clients most.
Route thrilled clients to a one-tap public review.
Hope you're glowing! One tap tells us how your facial went today.
A sample Med Spas & Aesthetics WhatsApp survey, fully customizable.
How WhatsApp surveys work for Med Spas & Aesthetics
A med spa's reputation is its lifeblood — clients choose where to spend on their face and body based on reviews and word of mouth — yet most spas only learn a client was unhappy when a critical review is already live. The usual feedback tools fail at the worst time: email surveys get archived, and a client who felt rushed or uncertain about a result simply doesn't rebook. WhatsApp surveys reach clients from a verified, luxe-branded sender right in their texting inbox, where a one-tap satisfaction or recommend-score question gets answered while the experience still glows.
Send a post-treatment satisfaction survey with tappable star ratings, a 1-5 recommend score, or a comfort-and-results check-in a few days after a treatment — each as a conversational message clients reply to in seconds. Capture feedback per treatment and per provider so you know exactly what is working, and flag any low score instantly to reach the client before they post a review.
The payoff is response rates far above email surveys, an honest read on Customer Satisfaction and recommend score, and the chance to win back a dissatisfied client privately instead of reading about them publicly.
Where it pays off
A post-treatment survey with one-tap star ratings reaches clients the same day, while satisfaction is at its peak.
A low recommend score triggers an instant alert so you can make it right before a critical review goes live.
Surveys tied to the specific treatment and provider show exactly which services and injectors earn the highest scores.
A few-days-later message asks how the client feels and how results are settling, a care touch and a satisfaction pulse in one.
What you can launch
Survey templates in this pack
Sign up to use these survey templatesMed Spas & Aesthetics WhatsApp surveys: common questions
- When should a med spa send a survey?
- Send a satisfaction survey the same day as the treatment, while the client is happiest, and a comfort-and-results check-in a few days later as results settle. Same-day WhatsApp timing is what pushes response rates well above email surveys that land after the moment has passed.
- Can a survey catch unhappy clients before they post a review?
- Yes. A low star rating or recommend score triggers an instant alert with live analytics, so your team can reach out and resolve it privately before a dissatisfied client turns to a public review.
- Why do WhatsApp surveys beat email surveys for a med spa?
- A WhatsApp survey arrives as a branded, conversational message in the texting inbox clients already check, with tappable ratings and recommend-score chips answered in one tap. That one-tap, in-inbox experience drives completion that beats email surveys clients leave unopened.
- What can a med spa survey with these templates?
- Post-treatment satisfaction, 1-5 recommend score, per-treatment and per-provider ratings, comfort-and-results check-ins, and open-ended replies — each branded, tappable, and answered in the inbox.
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