Flow · Tutoring & Test Prep

Tutoring & Test Prep — Net Promoter Score

The classic loyalty metric — one recommendation score plus the reason behind it.

A complete multi-step WhatsApp survey

This flow shows the full survey a tutoring & test prep customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Tutoring & Test Prep

All flows

9:41

Summit Tutoring

Business · WhatsApp

Today

Got 30 seconds? One score, one reason.

Today's session

How likely are you to recommend us to a friend or colleague, {{first_name}}?

One tap tells us how it went.

★★★

Thanks! One more thing —

Today's session

What's the primary driver of your score?

Pick the one that fits best.

PriceReliability

Product quality

Got it — just a bit more.

Today's session

What is the main reason for your score?

Type a quick note below.

All good, appreciate you asking!

Perfect, last one:

Today's session

Would you like someone from our team to follow up?

Pick the one that fits best.

Yes, please

Thanks — this genuinely shapes what we do next.

WhatsApp message

A complete multi-step WhatsApp survey

Related flows