Flow · Subscription Boxes

Subscription Boxes — Churn Check

Understand why someone's thinking of leaving — and what might change their mind.

A complete multi-step WhatsApp survey

This flow shows the full survey a subscription boxes customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Subscription Boxes

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9:41

Curio Box

Business · WhatsApp

Today

We noticed you might be moving on — mind sharing why?

Your box

What's the main reason you're considering leaving, {{first_name}}?

Pick the one that fits best.

Not using it enoughHad a poor experience

Price

Thanks! One more thing —

Your box

How satisfied were you overall before deciding to leave?

One tap tells us how it went.

★★★

Got it — just a bit more.

Your box

What would most likely change your mind?

Pick the one that fits best.

More featuresNothing at this point

Lower price

Appreciate that — one more:

Your box

How likely are you to return in the future?

Pick the one that fits best.

Not likely

Very likely

Perfect, last one:

Your box

What would have kept you?

Type a quick note below.

No complaints here!

Thank you — this really does help, whatever you decide.

WhatsApp message

A complete multi-step WhatsApp survey

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