Flow · Ghost & Cloud Kitchens

Ghost & Cloud Kitchens — Post-delivery Satisfaction

A quick rating plus what mattered most, in under a minute.

A complete multi-step WhatsApp survey

This flow shows the full survey a ghost & cloud kitchens customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Ghost & Cloud Kitchens

All flows

9:41

Cloud Kitchen Co

Business · WhatsApp

Today

Thanks for taking a moment — a couple of quick questions.

Delivered

How was your order, {{first_name}}?

Your order from Smash Burger Co just arrived. One tap tells us how it was.

★★★

Thanks! One more thing —

Delivered

What did you like most?

Pick the one that fits best.

QualityValue for money

Speed

Perfect, last one:

Delivered

Anything we could do better?

Type a quick note below.

All good, appreciate you asking!

Thank you! Your feedback helps us improve.

WhatsApp message

A complete multi-step WhatsApp survey

Related flows