Flow · Developer Tools

Developer Tools — Churn Check

Understand why someone's thinking of leaving — and what might change their mind.

A complete multi-step WhatsApp survey

This flow shows the full survey a developer tools customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Developer Tools

All flows

9:41

Forgebase

Business · WhatsApp

Today

Before you go, one honest question would really help us.

First deploy

What's the main reason you're considering leaving, {{first_name}}?

Pick the one that fits best.

Not using it enoughHad a poor experience

Price

Perfect, last one:

First deploy

What would have kept you?

Type a quick note below.

No complaints here!

We appreciate the honesty, however things go from here.

WhatsApp message

A complete multi-step WhatsApp survey

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