Flow · Tax & Accounting

Tax & Accounting — Effort Score

Measure how easy the experience felt, and what could make it smoother.

A complete multi-step WhatsApp survey

This flow shows the full survey a tax & accounting customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Tax & Accounting

All flows

9:41

Ledger & Co

Business · WhatsApp

Today

Quick question about how that just went.

Filed

How easy was it to get this done, {{first_name}}?

One tap tells us how it went.

★★★

Thanks! One more thing —

Filed

What made it easier or harder?

Pick the one that fits best.

Too many stepsHard to reach someone

Clear instructions

Got it — just a bit more.

Filed

Which part took the most time or effort?

Pick the one that fits best.

Waiting for a responseReaching the right person

Finding the right info

Appreciate that — one more:

Filed

How likely are you to use this again?

One tap tells us how it went.

★★★

Perfect, last one:

Filed

Anything you'd like to add?

Type a quick note below.

No complaints here!

Thanks — this helps us cut the friction next time.

WhatsApp message

A complete multi-step WhatsApp survey

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